Question: How Long Does A Buyer Have To Request A Refund?

How long does a buyer have to request a refund on eBay?

30 daysIf you did not receive the item, or the item is not as described, you have 30 days from your actual or latest estimated delivery date to open a request, under the eBay Money Back Guarantee..

What happens if a buyer doesn’t confirm cancellation?

If the buyer doesn’t respond to the cancellation request once the 10 day period is up you’ll receive an email from ebay confirming that the ‘case’ is closed and you’ll receive a refund of the seller fee.

What happens if you dont refund a buyer on eBay?

If you don’t refund buyer for any reason they will automatically refund them from money you have in your PayPal acccount, if you don’t have sufficent funds in there they will withdraw it from your bank or credit card. … A buyer can make any claim and you will have to accept return or refund them regardless.

How do I cancel a return request?

To cancel your request for a refund:Go to Your Orders.Locate your order in the list and select Problem with an order.Select Cancel Request.Enter your comments in the text box and select Submit.

Can I cancel eBay order if buyer hasn’t paid?

Both the buyer and seller in an eBay transaction can request a cancellation within 30 days of the sale but neither has to accept. If the buyer does not approve of the cancellation, the seller cannot then open an unpaid item case or try and cancel again.

Can you decline a return on eBay?

You can only decline a return if the buyer is returning the item because they changed their mind, and your return policy stated you don’t accept returns. … You have the option of entering your reason for declining the request, but it will not be visible to the buyer. Select Decline return.

How do I refund a purchase on eBay?

On the My Account Overview page, find the item you want to refund and click Details. If you don’t see the item that needs a refund, click All Activity. On the Transaction Details page, click Refund Payment. Follow the directions to issue a refund to your buyer.

Can eBay force you to refund a buyer?

You agreed to comply with the MBG when you registered your account. If the buyer opens a Not As Described case, and you dig your heels in and refuse to offer refund on return, Ebay will either force you to pay for a returns label, or they will force the refund without the need for return.

Can PayPal force me to refund?

How can eBay/PayPal force me to refund money? … The answer is NO they can’t get the money back from you, if you don’t want to pay them back. The only option they have is to charge your Paypal account, and it will start showing negative balance.

How long does a buyer have to request a return?

Buyers have 30 days after actual (or latest estimated) delivery date to request a return.

Can a buyer cancel a return request?

Answers (1) Buyers can close the return request. … As long as there is evidence, message between you and the buyer stating that the buyer open the return request in error.

Can you get a refund on eBay after 30 days?

It’s not a flaw by ebay. Ebay have not sold you the item so they are not responsible for any guarantee. all they offer is a full refund on return if items are found to be faulty on arrival -or within the first 30 days.

Do I have to accept a cancellation request on eBay?

Ebay no longer asks the buyer to approve the cancellation. The transaction remains in the sellers unpaid items list. Sellers fees are lost and they are at risk for bad feedback as if the seller wanted to cancel the transaction. If a seller does not honor a buyers request to cancel, surely bad feedback will result.

How do I know if my eBay order was Cancelled?

We’ll send your request to the seller and ask them to confirm whether they agree to the cancellation. If the seller agrees, we’ll then send a confirmation of cancellation to both your registered email address and your eBay Messages – opens in new window or tab.

What happens if you don’t accept a return on eBay?

Generally, if you decline a return request, the buyer will escalate it to ebay for a determination. … ebay will immediately withdraw funds from your paypal account and you will get a strike against your seller perfotmance. It doesn’t matter what your listing says or doesn’t say, the buyer is always right.

How does a buyer cancel a return case on eBay?

How to Close a Case on eBay as a BuyerSign in to eBay.Visit the Resolution Center.Under “Your requests and cases,” find the case or request you want to close and click “Take action.”Choose “Close this request” or “Close case.”Click “Continue.”

How do I cancel a noon Return request?

You can cancel your order during the confirmation or while it’s under preparing by logging into your noon account and clicking on “My Account” > Orders. Every product ordered will be listed, by clicking on each you will get the option to cancel.